MOQ varies by product category. For standard hardware items, MOQ starts at ₹5,000. For specialized products like concrete pipes and industrial tools, MOQ is determined based on manufacturing batches. Contact our B2B team for product-specific MOQ details.

Standard bulk orders are dispatched within 24-48 hours. Metro deliveries arrive in 2-4 days, other locations in 5-7 days. For large project orders, we coordinate logistics for just-in-time delivery at your site. Express and scheduled deliveries available.

Yes, product samples are available for B2B clients placing bulk orders. Sample charges are adjustable against the final order. Contact our B2B team to request samples of specific products for quality evaluation before placing volume orders.

Contact us directly through WhatsApp or a phone call — no account or sign-up is required on our website. Share your pickup and delivery locations, the type/quantity/weight of your goods, and your preferred date, and our team will confirm availability and payment terms.

We accept Cash, UPI and online transactions. A 20% advance payment is required when the truck reaches your pickup location and the loading process begins. The remaining payment terms are clearly explained before your booking is confirmed.

You may request cancellation before the applicable cancellation cutoff. Once the truck has been dispatched and the journey has progressed approximately 30% of the planned route, cancellation is no longer permitted. Cancellation may have financial consequences, and refunds depend on the circumstances — a full refund is not guaranteed for every case.

Report the damage as soon as possible after delivery, with photos/evidence where required. We assess the extent and severity of the damage — if we are responsible, you may be eligible for compensation based on that assessment. Compensation does not automatically mean a full refund.

Our services use under-10-foot trucks with a standard capacity of up to 1,750 kg. If your goods exceed 1,750 kg, additional charges may apply — these depend on the type, quantity and weight of the goods and are communicated to you before they become payable.

We serve Delhi, Punjab, Chandigarh and nearby states/locations, subject to availability. Pickup may be available same day or within up to 2 days, depending on location, distance and vehicle availability.

Yes — we do not transport illegal or dangerous items, including illegal drugs, weapons, explosives, hazardous chemicals/materials, stolen goods, contraband, or any goods prohibited under applicable Indian law.

Customers must be at least 18 years old to independently request and use our logistics/transportation services.